CLIP 98 Voices From The HR Department
8 mins 58 secs The challenge of HRM in companies from General Mills to Sainsbury’s. From recruiting and mentoring people – to disciplining and sacking them.
CLIP 97 HR Objectives & Strategy In Action: Part 2 General Mills
9 mins 04 secs This multinational markets famous brands like Betty Crocker & Haagen-Dazs with the help of cross functional teams and a “questioning culture”.
CLIP 96 HR Objectives & Strategy In Action: Part 1 Blakeway Ltd
5 mins 05 secs Case study. An MD sets the HR strategy for his firm. He claims he wants people to use their initiative. Staff say they’re just told what to do.
CLIP 95 Customer Care At Macdonald Hotels
8 mins 21 secs Hotel which puts people at the heart of customer care. It recruits for the right attitude and a natural smile and has rules for staff behaviour.
CLIP 91 Health & Safety: The Victims
10 mins 25 secs Three stories of people who suffered fatal accidents at work. Their employers broke health and safety laws – but relatives feel justice was not done.