CLIP 82 Health & Safety At Work
10 mins 09 secs Guide to the key legislation covering health and safety at work and the implications of the law to businesses. What’s the role of the HSE?
CLIP 74 Group Norms
5 mins 29 secs Group norms are informal standards and types of behaviour staff establish among themselves. How can these help – or hinder – a business?
CLIP 75 Contracts Of Employment
4 mins 21 secs An employer has a legal contract of employment with an employee – even if nothing’s in writing. What does this mean? And what can go wrong?
CLIP 76 Discrimination At Work
11 mins 38 secs In law, discrimination occurs when an employer treats someone unfairly. But there are many types of discrimination and it’s hard to prove.
CLIP 77 Bullying & Grievance: Susan’s Story
6 mins 49 secs Gripping, real-life story of how one manager was bullied by her superior. But why didn’t Susan make use of her firm’s grievance procedures?
CLIP 78 The Recruitment Challenge: How They Find A Centor Person
14 mins 13 secs How insurance firm Centor recruits its employees. It’s not just a question of a single interview but a lengthy probationary period, too.
CLIP 79 Human Resources Management In Action: The Centor Approach
10 mins 18 secs The Centor insurance firm sees people as vital to their success. Their ideal employee is a “Centor person” – but what is a Centor person?
CLIP 80 Training & Development
14 mins 14 secs Training is a way of both making people more valuable to a firm and make them feel more valued. But what’s meant by the idea of development?
CLIP 81 The Apprentice’s Story
6 mins 45 secs Apprenticeships are seen as a way of gaining skills at work – but what’s involved in being an apprentice? One young woman tells her story.
CLIP 73 A Brief Guide To Organisational Cultures
16 mins 13 secs The culture of an organisation is about the way staff do things and their attitudes. But what creates the culture? And how do you change it?
CLIP 83 Introduction To Grievance
10 mins 25 secs Guide to handling grievances in the workplace. What should employers do? Why do grievance procedures fail? What happens in the real world?
CLIP 84 Communications In Business
14 mins 44 secs Communication is essential in any business – but what forms does it take? What is the “grapevine”? What are the barriers to communication?