People In Organisations

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CLIP 110 Termination of Employment Case Study 2: Redundancy

7 mins 21 secs MD Stephen Maynard wants to close a factory, making many people redundant. But the legal process is more complicated than he’d bargained for…

CLIP 125 Appraisal In Action: Keep Up The Good Work

9 mins 42 secs How NOT to do an appraisal interview. The manager of a travel business seems to be praising her colleague – but is in fact putting her down.

CLIP 108 Workforce Performance In Practice: A Tale Of Two Factories

6 mins 28 secs One of Blakeway’s factories is performing much worse than another. Is this down to a lack of investment and ageing machinery? Or lazy workers?

CLIP 107 The Information Commissioner

11 mins 32 secs David Smith explains his role in enforcing data protection law and his powers. Why is data protection important? What are the key threats?

CLIP 106 Data Protection Case Study: The Worried Employee

5 mins 48 secs Rosie worries she’ll lose her job because of mistakes in her personnel records. But what data does her company hold? Has she a right to see it?

CLIP 105 Leadership & Management In Action

6 mins 44 secs Case study. Stephen is a successful businessman – but what kind of a manager is he? How good is he with people? How do his employees see him?

CLIP 104 Introduction To Leadership & Management

13 mins 56 secs Guide to managers – autocratic, democratic, laissez-faire, paternalistic, Theory X, Theory Y, people & task-oriented. And what makes a leader?

CLIP 103 The Culture Of A Workplace

5 mins 53 secs A factory once had a co-operative, family atmosphere. But now morale is low and absenteeism high. What’s happened to its culture?

CLIP 102 Communication In Action

7 mins 50 secs Case study. A company decides to close a factory. But how best to tell the workers? Letters, emails, a mass announcement? What if news leaks out?

CLIP 101 Communication: More Voices

4 mins 31 secs People at the sharp end describe communications issues in the workplace including email overload, Chinese whispers, and bad and good comms.

CLIP 100 Employee Representation & Trade Unions

10 mins 48 secs How employees get their voices heard. Historically trade unions played a key role – what do they do for workers today? Also: the role of ACAS.

CLIP 99 Industrial Relations In Action

12 mins 24 secs Case Study. A non-unionised company plans to close a factory. A union intervenes to save jobs. Can the union win statutory recognition?