CLIP 125 Appraisal In Action: Keep Up The Good Work
9 mins 42 secs How NOT to do an appraisal interview. The manager of a travel business seems to be praising her colleague – but is in fact putting her down.
CLIP 124 Changing Structures: An Expert View
8 mins 42 secs Changing an organisation’s structure isn’t easy. People have to learn new ways of working. Good communication is key. An HR specialist explains the issues.
CLIP 123 Acme Whistles: The People
10 mins 10 secs Human resources issues at a long-established whistle manufacturer. Recruitment and retention, people problems, and multicultural factors.
CLIP 122 Brompton Bikes: The People
8 mins 41 secs Human resources issues at a famous bicycle manufacturer. Recruitment and retention, training, workforce monitoring, motivation and culture.
CLIP 121 Motivation Case Study: Imran – “Everything’s Fine”
9 mins 11 secs Why’s Imran making fewer sales? Economic conditions – or is he losing motivation? Would he do better with a bonus system? Is racism a factor?
CLIP 120 Motivation Case Study: Joe’s Leaving Soon
5 mins 28 secs Factory hand Joe has an “attitude problem”. If he thinks there’s a better way of doing something, he says so. But should management sack him?
CLIP 119 Motivation Case Study: Alison: Too Much Caring?
8 mins 37 secs Alison is personal assistant to demanding MD Stephen Maynard. She used to find the job exciting – but now she’s not happy. What’s gone wrong?
CLIP 118 Motivation Case Study: Carla’s Little Secret
6 mins 27 secs Carla used to enjoy her job as a technical worker – but she’s quitting. Is it the pressure of becoming a manager? Or is there another reason?
CLIP 117 Appraisal Case Study: The Problem With George
8 mins 30 secs Manager Karen wants George to get behind a move to team-working. But George is dragging his heels – to put it mildly. Will he accept change?
CLIP 116 Appraisal Case Study: Ruth – “Just The Right Person”
8 mins 35 secs Ruth is keen. Her manager gives her lots of positive feedback. But she has some problems and needs training. How well does her manager do?
CLIP 115 Appraisal Case Study: Mark’s Big Idea
5 mins 45 secs Mark’s keen to get involved in a new project at work. He uses his appraisal to broach the subject with his manager. But things don’t go well…
CLIP 114 Employment Law: “He Wanted To Take It Further”
5 mins 26 secs Case study. Rosie’s been made redundant but believes she’s been treated unfairly compared to a more junior colleague. Will the law help her?