Health & Safety In The Office
160 199934 mins, 1999 People usually think factories and building sites are the most dangerous places to work, but the modern office presents new hazards. The appearance of call centres means that hundreds of people now work under constant pressure in huge, open plan offices. Offices now resemble factories. Stress is endemic. Sick building syndrome, “hot… Read more »
Personnel Decisions
155 199834 mins, 1998 Three companies grapple with thorny “people” problems. The viewer is left to work out their own solutions. 1. Unfair dismissal: A boss tells a receptionist off for “being lippy”. The receptionist sues for unfair dismissal. Should the firm take the case to court? 2. Sexual harassment: Debbie claims she’s being sexually harassed…. Read more »
Management Styles 1
164 199231 mins, 1992 This classic best seller vividly illustrates different management styles in action. Tony Spence is the epitome of the autocratic manager. Shouting and swearing, he bullies and generally humiliates his team of sales people. By contrast, supermarket personnel manager June takes a more bureaucratic approach, strictly applying the rules and regulations. Consultative manager… Read more »
Empowering The People
158 199225 mins, 1992 Can Japanese-style working practices succeed in Britain? This video looks at a factory which claims to have empowered its workforce and achieved world class productivity. Oxford Automotives Components, part of the Unipart Group, makes fuel tanks for cars. Once upon a time it ran itself like traditional British manufacturers and had traditional… Read more »
Google: The Trouble With Success
224 201628 mins, 2016 Google has grown from nothing in 1998 to a multinational tech giant. We tell that story, we identify the drivers of success. Founders Larry Page and Sergey Brin didn’t want to sell advertising at first – now Google search is a giant advertising cash cow. MODEL EMPLOYER We go inside the Googleplex… Read more »
Managing Change In Organisations
226 201836 mins, 2018 PART 1 INTRODUCTION (21 mins) Change in business is nothing new – it’s the pace of change. The digital revolution has destroyed old businesses and created vast new empires. To survive, organisations must be quick to adapt – but people, generally, don’t like change. How can change be best managed? DRIVERS OF… Read more »
Change & Disruption: An Amazon.com Case Study
268 201828 mins, 2018 The rise and rise of Amazon.com since start-up in 1994 is the classic case study in disruptive innovation. First an on-line retailer, broadening into a platform for other sellers, Amazon has been guided by the restless spirit of its founder Jeff Bezos. Bezos thinks long term – he expects his people to… Read more »
Grievance & Bullying
157 201217 mins, 2012 PART 1: Introduction To Grievance In the ideal workplace people would be always happy and there would never be problems. But in the real world, employees have difficulties over everything from pay and conditions to bullying managers. And if a complaint ends up as a grievance it may be taken to an… Read more »
Training & Development
159 201221 mins, 2012 PART 1: A Brief Guide Training is a way of making staff more valuable to the company and feel more valued. Development is a wider concept – about helping an employee to realise their full potential. Different types: There are different kinds of training, including induction training, on-the-job and off-the-job training. Training… Read more »
Termination Of Employment Introduction & Case Studies
175 201230 mins, 2012 Whether it’s making people redundant or sacking someone for theft, terminating someone’s employment is a big step. This film highlights the legal issues involved and shows what happens in the real world. INTRODUCTION 12 mins If a company wants to terminate someone’s employment, it must follow set procedures – or risk being… Read more »
Recruitment & Selection
162 201249 mins, 2012 PART 1: An Essential Guide Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy – the job description. The selection procedure varies from simply interviewing people to complex assessment processes… Read more »
Organisational Structures: Introduction & Case Study
167 201231 mins, 2012 What’s meant by the structure of a business? How does it affect the way a business operates? What happens when a company’s structure hinders rather than helps its business? INTRODUCTION 14 mins All businesses have structures. Some may be hierarchical, some may be flat. But how does the structure affect the way… Read more »