Motivation Decisions
25 mins, 2000 Four case studies of staff in sales, administration and support roles. Their motivational problems challenge the viewer to work out what’s gone wrong. What, if anything, could improve their situations? 1 – Top salesman Francis – does he want more money or more respect? 2 – Why is Parminder struggling at work?… Read more »
Inside A Hotel
30 mins, 2008 The MacDonald chain of luxury hotels serves business and leisure customers across the UK. Their people are integral to their success. This film goes inside one of its hotels to discover what they do. SERVICE IS EVERYTHING: Guests have to be greeted with a smile. Neil, the concierge, is virtually a “personal… Read more »
Working In Sainsbury’s
30 mins, 2006 Supermarkets – the retail powerhouses of the 21st Century. Their people are crucial to their fight for high street dominance. This film looks at the working lives of four staff in Sainsbury’s. THE PERSONNEL PERSON: Jenny does one of the most important jobs in any supermarket – not filling shelves but filling… Read more »
Managing Personnel
26 mins, 2006 Jenny Wooledge has one of the most important jobs in a supermarket – personnel manager. Crucial to her job is a computer system. This film tells the story of what she does in Sainsbury’s, Thanet branch. RECRUITMENT: First you need to get the workers to manager. Sainsbury’s goes in for what’s called… Read more »
The Local Council
26 mins, 2006 Local government is a massive part of the UK economy – but why is it there? What does it do? This film goes inside Cornwall County Council to find out. THE LOCAL COUNCIL: A local council may appear similar to a private business. It employs people. who undertake many of the same… Read more »
Case Studies In Recruitment
30 mins, 2006 Getting a job is one of life’s big challenges. But how does it look from the employers’ point of view? This documentary looks at how a small business, a hospital, and a supermarket recruit their staff. SMALL BUSINESS: Small business SNS supplies computer networks to schools and has to work out their… Read more »
Business & External Factors
25 mins, 2005 Much of what businesses do is a result of forces outside their control – external factors. What are these external factors and how do they affect businesses? This film uses real business case studies to demonstrate the importance of P-E-S-T – political, economic, social and technological factors. POLITICAL & ECONOMIC: People… Read more »
Business Structures
26 mins, 2004 You can’t see it, but it’s probably the most important thing in a business – its structure. This film offers a comprehensive guide to business structures with a range of examples, including Daimler Chrysler, Easy Jet and Stena Line. FUNCTIONS: The most common business structure is by function – such as marketing… Read more »
Management Styles 2
40 mins, 2003 Textbooks speak of three management styles – autocratic, democratic and laissez faire. But how neatly do people fit into these categories? Lively dramatised case studies show what happens in the real world. LIMITS OF DEMOCRACY: Simon prides himself on being open-minded. He listens to staff and involves them in decision-making. But if… Read more »
Bullying: A Case To Answer?
25 mins, 2003 Bullying at work is a major personnel issue – but it’s hard to prove. This dramatised case study focuses on a thorny problem. Simon’s job is to change the way his department operates. To most he seems friendly but he comes into conflict with conscientious admin worker Viv. Problems start when Simon… Read more »
All About Appraisal: Introduction & Examples
23 mins, 2011 Most people think that appraisals are vital both for motivating staff and monitoring performance. But often they go badly wrong. This film explores the reasons why. Part 1: What Is Appraisal? Appraisal is the process of assessing an employee’s performance over a period of time. But there’s a right and a wrong… Read more »
What Is Motivation?
27 mins, 1999 What motivates people to work? Money? A sense of achievement? Would you work if you didn’t have to? This is a guide to motivation in theory and practice. The video explains the classic theories of Maslow and McGregor, and looks at how companies have tried to manage workers from Ford’s production line… Read more »