Egypt: Tourism In Turmoil
30 mins, 2014 Tourism has been vital to the Egyptian economy for decades. Despite setbacks, the 20 years up to 2011 seem like a golden era in the light of subsequent events. Since the revolution of 2011 and the political and social upheavals that followed, tourism numbers and income have nose-dived. TOURISM: BLESSING OR CURSE?… Read more »
Impact Of Tourism: Kenya
29 mins, 2011 Tourism is Kenya’s third largest source of income. Last year alone, more than half a million tourists spent their holidays here. But what don’t the tourists see? MASAI MARA: The Masai Mara is one of the best-known game parks in the world. All around the game park, mock villages have been built…. Read more »
The Struggle For Sustainable Tourism
25 mins, 2005 The People of Santa Lucia, a farming community on the slopes of the Andes, were forced to abandon their traditional way of life because of laws brought in to protect the cloud forest where they live. THE ECO LODGE: Before, they were destroyers of the forest. Now, they have learned the skills… Read more »
Impact Of Tourism: Thailand
25 mins, 2003 Beautiful beaches, wonderful scenery and friendly people — Thailand seems the ideal tourist destination. But what don’t they tell you in the holiday brochure? The Thai tourist authority is pushing “ecotourism”, which, in theory at least, doesn’t damage the environment. Ecotourists take rafts down river, ride elephants in lush green spaces, visit… Read more »
Impact Of Tourism: Majorca
30 mins, 2000 Majorca has given millions of people cheap holidays and brought prosperity for Majorcans — but at a cost. There is heavy hotel development on the coast and there are outsiders buying second homes inland. There’s too much traffic and not enough water. Farming has declined, leaving people dependent on tourism. Traditional culture… Read more »
The A-Z Of Customer Service
29 mins, 2008 Without happy customers a business can’t survive. But how do you make them happy? How do you keep them happy? Staff of the Dickens World theme park and the upmarket MacDonald hotel chain give the view from the sharp end. FIRST IMPRESSIONS: A friendly smile and open body language are vital to… Read more »
UPDATE: Too Much Tourism? The Lake District
50 mins, 2016 [wpdm_package id=’5110′] This updates the original 1996 film, going back to the original issues and finding out the new ones. The Lake District is one of Britain’s most popular tourist honeypots. The basic challenge: how to encourage tourists without spoiling the natural beauty they come to see. MAN-MADE VERSUS NATURAL The speed… Read more »
Systems In Travel
25 mins, 2002 The film charts the radical changes that IT has brought, through the experience of tour operator Sunvil Travel and Internet-based travel agency Expedia. While Sunvil uses computers to put its customers’ holidays together, Expedia does everything on the web. Its website allows you to book your hotel room or seat on a… Read more »
World Tourism Case Studies
62 mins, 2008 Tourism is a huge global industry which is having a major impact on the economy, culture and environment of many different countries. Five films explore examples from across the world. FILM 1 CHINA: High up in the Himalayas, a poor Chinese community has called itself “Shangri-La” and is looking to tourism to… Read more »
Marketing A National Park: Snowdonia
27 mins, 2009 The Snowdonia national park in Wales is an area of spectacular natural beauty – but it’s also a huge tourism business. So how do the four Ps of the marketing mix apply to a national park? Do they apply? PRODUCT: Snowdonia’s main product is the countryside experience – timeless, free of charge…. Read more »
Impact Of Tourism: Gambia
33 mins, 2001 Gambia seems ideal for holidays. With plentiful sunshine and long, white beaches, tourism has become a major source of income. But tourism in a developing country is a double-edged sword. Despite swelling numbers of visitors, little money ends up with local people. Holidays are run by foreign tour operators and tourists stay… Read more »
Systems At Dickens World
25 mins, 2008 Behind the Victorian façade of the Dickens World theme park state-of-the-art systems are at work. You might not see them, but without them Dickens World wouldn’t have a business. This film explains how the systems work and what they do. TICKETS: It all starts at the front desk with a point of… Read more »