CLIP 128 Google – Responsible Corporation?
167 20139 mins 03 secs Google is a global success story – but does it have too much of our personal information? The Information Commission Officer explains his concerns.
CLIP 127 Apple – Responsible Corporation?
169 20137 mins 43 secs Apple has amazing products, but they’re made by people in China working long hours on low wages. Some have killed themselves. Is Apple to blame?
CLIP 107 The Information Commissioner
179 201311 mins 32 secs David Smith explains his role in enforcing data protection law and his powers. Why is data protection important? What are the key threats?
CLIP 106 Data Protection Case Study: The Worried Employee
161 20135 mins 48 secs Rosie worries she’ll lose her job because of mistakes in her personnel records. But what data does her company hold? Has she a right to see it?
CLIP 87 Customer Care At Barclays Bank
167 201311 mins 56 secs Case study of Barclays Bank and how they deal with customer complaints. A computer system has a crucial role, but the human touch is vital.
CLIP 85 Data Protection At Work
170 20135 mins 24 secs The data protection act was passed to prevent misuse of personal data. How does it affect people at work? What does it mean to employers?
CLIP 49 Stock Control
171 201310 mins 50 secs ICT plays a key role in stock control. Case studies demonstrate the stock control systems with the New Mini, a DVD player and printed circuit boards.
CLIP 48 ICT In A Factory: Ecover
165 201310 mins 35 secs ICT at work in a “green” cleaning products manufacturer. There are systems for invoicing, scheduling, packaging and controlling waste.
CLIP 47 Making Cars With ICT
161 20139 mins 46 secs ICT in the making of the New Mini. Robots weld the car body together and paint it. The KISS production control system handles customised orders.
CLIP 46 Making Crisps With ICT
174 20139 mins 23 secs Tyrrells crisps pride themselves on their traditional image. But in their factory ICT is vital. Sensors – “magic eyes” – control every aspect of production.
CLIP 45 Technology Change: ICT In The Newspaper Industry
172 20137 mins 43 secs The newspaper industry has been transformed by ICT. Simon Steele of the Independent demonstrates the technology and its impact on his working life.
CLIP 44 Technology Change: ICT And The Travel Agent
168 201311 mins 30 secs No industry has been changed as much by ICT as the travel industry. Boss of Janaway Travel demonstrates the technology and tells how it’s changed his life.