9 mins 04 secs This multinational markets famous brands like Betty Crocker & Haagen-Dazs with the help of cross functional teams and a “questioning culture”.
8 mins 58 secs The challenge of HRM in companies from General Mills to Sainsbury’s. From recruiting and mentoring people – to disciplining and sacking them.
12 mins 24 secs Case Study. A non-unionised company plans to close a factory. A union intervenes to save jobs. Can the union win statutory recognition?
10 mins 48 secs How employees get their voices heard. Historically trade unions played a key role – what do they do for workers today? Also: the role of ACAS.
4 mins 31 secs People at the sharp end describe communications issues in the workplace including email overload, Chinese whispers, and bad and good comms.
7 mins 50 secs Case study. A company decides to close a factory. But how best to tell the workers? Letters, emails, a mass announcement? What if news leaks out?
13 mins 56 secs Guide to managers – autocratic, democratic, laissez-faire, paternalistic, Theory X, Theory Y, people & task-oriented. And what makes a leader?
6 mins 44 secs Case study. Stephen is a successful businessman – but what kind of a manager is he? How good is he with people? How do his employees see him?
5 mins 48 secs Rosie worries she’ll lose her job because of mistakes in her personnel records. But what data does her company hold? Has she a right to see it?
11 mins 32 secs David Smith explains his role in enforcing data protection law and his powers. Why is data protection important? What are the key threats?
6 mins 28 secs One of Blakeway’s factories is performing much worse than another. Is this down to a lack of investment and ageing machinery? Or lazy workers?