Change & Disruption: An Amazon.com Case Study
28 mins, 2018 The rise and rise of Amazon.com since start-up in 1994 is the classic case study in disruptive innovation. First an on-line retailer, broadening into a platform for other sellers, Amazon has been guided by the restless spirit of its founder Jeff Bezos. Bezos thinks long term – he expects his people to… Read more »
Managing Change In Organisations
36 mins, 2018 PART 1 INTRODUCTION (21 mins) Change in business is nothing new – it’s the pace of change. The digital revolution has destroyed old businesses and created vast new empires. To survive, organisations must be quick to adapt – but people, generally, don’t like change. How can change be best managed? DRIVERS OF… Read more »
Google: The Trouble With Success
28 mins, 2016 Google has grown from nothing in 1998 to a multinational tech giant. We tell that story, we identify the drivers of success. Founders Larry Page and Sergey Brin didn’t want to sell advertising at first – now Google search is a giant advertising cash cow. MODEL EMPLOYER We go inside the Googleplex… Read more »
Workforce Performance & Remuneration
33 mins, 2012 How do you measure workforce performance? And how does the way a business pays its employees affect their performance at work? MEASURING WORKFORCE PERFORMANCE 12 mins Appraisal is a means of measuring individual performance, but how do you measure the performance of the workforce as a whole? Typically companies look at factors… Read more »
Training & Development
21 mins, 2012 PART 1: A Brief Guide Training is a way of making staff more valuable to the company and feel more valued. Development is a wider concept – about helping an employee to realise their full potential. Different types: There are different kinds of training, including induction training, on-the-job and off-the-job training. Training… Read more »
Termination Of Employment Introduction & Case Studies
30 mins, 2012 Whether it’s making people redundant or sacking someone for theft, terminating someone’s employment is a big step. This film highlights the legal issues involved and shows what happens in the real world. INTRODUCTION 12 mins If a company wants to terminate someone’s employment, it must follow set procedures – or risk being… Read more »
Recruitment & Selection
49 mins, 2012 PART 1: An Essential Guide Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy – the job description. The selection procedure varies from simply interviewing people to complex assessment processes… Read more »
Organisational Structures: Introduction & Case Study
31 mins, 2012 What’s meant by the structure of a business? How does it affect the way a business operates? What happens when a company’s structure hinders rather than helps its business? INTRODUCTION 14 mins All businesses have structures. Some may be hierarchical, some may be flat. But how does the structure affect the way… Read more »
Organisational Cultures & Group Norms
28 mins, 2012 What’s meant by the culture of an organisation? What are “group norms”? How do these invisible factors influence the way a business works? INTRODUCTION: THE CULTURE 16 mins The culture of an organisation is about the way staff do their work and their attitudes to their work. How flexible are they? How… Read more »
Motivation In Action Case Study Examples
29 mins, 2012 This film includes case studies of people with a variety of motivational problems. In each case the viewer is left to consider what the problem is and what might be done to solve it. CARLA’S LITTLE SECRET 6 mins After years of reliable service Carla is leaving her job – why? She… Read more »
Leadership & Management: Introduction & Case Study
30 mins, 2012 What’s the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world? INTRODUCTION 14 mins Leaders and managers are not the same thing – leaders have extra qualities. Leaders need to be good at motivation and managing style. There… Read more »
Human Resources Strategy: Theory & Practice
37 mins, 2012 What’s meant by a human resources strategy? How does it work in practice? INTRODUCTION 14 mins You need a strategy for managing people – but what should it include? What’s meant by soft and hard HRM? Why do strategies fail? This is illustrated using examples drawn from the Centor insurance company and… Read more »