All About Appraisal: Introduction & Examples
23 mins, 2011 Most people think that appraisals are vital both for motivating staff and monitoring performance. But often they go badly wrong. This film explores the reasons why. Part 1: What Is Appraisal? Appraisal is the process of assessing an employee’s performance over a period of time. But there’s a right and a wrong… Read more »
The A-Z Of Customer Service
29 mins, 2008 Without happy customers a business can’t survive. But how do you make them happy? How do you keep them happy? Staff of the Dickens World theme park and the upmarket MacDonald hotel chain give the view from the sharp end. FIRST IMPRESSIONS: A friendly smile and open body language are vital to… Read more »
AIDS in Africa: WHY? A Swaziland Case Study
28 mins, 2014 70% of the world’s HIV infections occur in sub-Saharan Africa. Swaziland, for example, has the highest HIV infection rate in the world. As many as 1 in every 2 young people has the virus. Why has this happened? The reasons are complex and may challenge western assumptions. CULTURE TO BLAME? Many commentators… Read more »
Appraisal In Action Case Study Examples
33 mins, 2012 In theory, appraisal interviews are a chance for a company to give feedback to employees about how they’re doing, and for employees to air their feelings and concerns. But what happens in the real world? MARK’S BIG IDEA 6 mins It’s Mark’s regular appraisal interview with his boss George. Mark is keen… Read more »
All About E-portfolios & Multimedia
26 mins, 2008 Multimedia, it’s claimed, is the future for teaching and learning. The government’s plan is for every school student in the country to have an e-portfolio by this year. But what are e-portfolios? How do they work? This new documentary film explains the benefits and problems – and, most importantly, shows e-portfolios being… Read more »
All About Economics & Business 2
30 mins, 2009 This film looks at businesses, what they are and how they work. And how are they changing under social and environmental pressures? TYPES OF BUSINESSES: Key to the development of businesses is the idea of limited liability. There are two main types of limited companies – public and private, but there are… Read more »
Amazon: The Logging Wars
25 mins, 2008 It’s been called the lungs of the earth. But the Amazon is also a lawless jungle, where criminals and profiteers plunder the forest for its riches. Communities are battling to stop loggers stripping the rainforest of its ancient timber, but many people depend on revenue from the illegal trade. The result is… Read more »
All About Economics & Business 1
20 mins, 2009 What is a market economy? How does it work? This lively, wide-ranging film examines the theory and reality of economics. THE MARKET ECONOMY: Economists divide the modern economy into primary, secondary and tertiary sectors. Some organisations are owned by the government – the public sector. Some are based on free enterprise. The… Read more »
Always Coca-Cola
29 mins, 2006 For years the huge multinational Coca-Cola company has sold itself through an image of love and global harmony. But what’s the reality behind the image? COKE IN GERMANY: Coke got over 10 million euros in government grants to come to a region of high unemployment in East German. But now it’s closed… Read more »
Accounting & Finance Clips 3: Budgeting
23 mins, 2011 Clips explain and illustrate the importance of budgets and budgeting using a variety of case study examples. CLIP 1: INTRODUCTION TO BUDGETING (5 mins) What are budgets? How do they work? In Blakeway Ltd budgeting is vital to their manufacturing plans – but budgets depend on sales forecasts which are notoriously unreliable…. Read more »
Accounting & Finance Clips 2: Sources Of Finance
24 mins, 2011 CLIP 1: SOURCES OF FINANCE – AN INTRODUCTION (9 mins) How does a business choose between different sources of finance? Is it always better to get money from inside the company than get an overdraft or loan or to sell shares in the firm? And what are the pros and cons of… Read more »
Accounting & Finance Clips 6: Costs & Profit
28 mins, 2011 Clips explain and illustrate costs and profit using a variety of case study examples. CLIP 1: COSTS: AN INTRODUCTION (8 mins) Vital to commercial success is how well businesses control their costs. These come in two basic types: direct and indirect. But in the real world classifying costs is rarely clear-cut. Manufacturer… Read more »