40 mins, 2003        [password required] Key Topics Management Leadership People In Organisations Communications Textbooks speak of three management styles - autocratic, democratic and laissez faire. But how neatly do people fit into these categories? Lively dramatised case studies show what happens in the real world. LIMITS OF DEMOCRACY: Simon prides himself on being open-minded. He listens to staff and involves them in decision-making. But if they show initiative, he gets heavy. Manager Janice , on the other hand, lays down the law and heaven help those who cross her. But at least she's honest - and looks after her people. INVISIBLE MANAGER: Richard makes much of "empowering" his staff - in reality he leaves them to sink or swim - a laissez-faire approach. When vital decisions are to be made, Richard takes refuge in the toilet! ANGEL OR DEVIL: Notoriously autocratic manager Tony Spence has found religion! He believes he has all the wisdom he needs to manage people in the Bible. When his assistant Todd repeatedly comes late, at first he forgives him. But at last his patience snaps and sparks fly.