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CLIP 44 Technology Change: ICT And The Travel Agent
CLIP 53 Impact Of Tourism: China's Shangrila
CLIP 54 Impact Of Tourism: Cruise Ships & Alaska
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11 mins 30 secs
No industry has been changed as much by ICT as the travel industry. Boss of Janaway Travel demonstrates the technology and tells how it's changed his life.
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10 mins 38 secs
A Himalayan Chinese community has called itself "Shangri-La" to boost tourism. Visitor numbers are growing -- but the culture and environment are under threat.
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10 mins 33 secs
Alaska's sleepy fishing villages all but died when its gold rush ended. Now there's a new boom - cruise ship tourists. They bring money but problems, too.
CLIP 55 Impact Of Tourism: Nepal & The Everest National Park
CLIP 56 Tourism Management: Snowdonia
CLIP 57 The Green Hotel
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10 mins 31 secs
Every year 300,000 people come to Nepal to trek in the famous Everest National Park. But with them come deforestation, soil erosion and piles of rubbish.
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10 mins 48 secs
Tourism marketing and management in the Snowdonia national park, Wales. Sian Jones of Gwynedd Council explains how traditional techniques are changing.
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9 mins 16 secs
A tour of a green hotel. A model of sustainability, Hafod Elwy Hall generates its own energy, makes use of local suppliers and recycles everything it can.
CLIP 95 Customer Care At Macdonald Hotels
CLIP 112 Contracts Of Employment: A Cautionary Tale
CLIP 125 Appraisal In Action: Keep Up The Good Work
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Schools' Price:
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With our clips library you can buy clips on DVD (£15 each) or stream from the internet
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8 mins 21 secs
Hotel which puts people at the heart of customer care. It recruits for the right attitude and a natural smile and has rules for staff behaviour.
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9 mins 25 secs
Case study. An employer is surprised to find that just by employing someone you give them a contract - and also rights, such as maternity leave.
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9 mins 42 secs
How NOT to do an appraisal interview. The manager of a travel business seems to be praising her colleague - but is in fact putting her down.
