49 mins, 2012        [password required] Key Topics Recruitment Human Resources Workforce Planning Selection Insurance Industry PART 1: An Essential Guide Recruitment should be seen not just as a process of filling vacancies, but as a part of workforce planning generally. The first stage in filling a vacancy is to define the vacancy - the job description. The selection procedure varies from simply interviewing people to complex assessment processes involving tests of various kinds. Psychometric tests are supposed to find candidates with the right personality for a job. Many companies also require probationary periods. But why, despite all this, does recruitment so often go wrong? PART 2: The Recruitment Challenge Insurance company Centor claims the success or failure of its business hinges on the ability and attitude of their people. They need a "Centor person" to fit in with the culture of the firm. But how do they find this Centor person? PART 3: Writing CVs Putting together your curriculum vitae is a vital part of a job application - but why do most people get it wrong? Neil Taylor presents the dos and don'ts of writing a CV - and covering letter. You've got to grab the reader's attention. But whatever you do, don't say you're a "passionate team player"! Extra Case study of the Centor insurance company.

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