25 mins, 1999        [password required] The film features case studies of three US companies relying on the Internet to conduct their business. RETAILING: CDnow is a record shop - without a shop. They offer customers a vast selection of CDs which they can buy via the Internet. CDnow doesn't have to hold any stock - this is stored by wholesalers who also supply the goods when customers order them. CUSTOMER SERVICE: Federal Express, one of the world's most well-known delivery companies, have for some time used computers to keep track on where packages are, but the Internet now means customers can get this information, too. BANKING: Security First Network Bank claims to provide the most advanced model for how to provide financial services online. Their customers can do all their business electronically over the Internet - and they can access their accounts from anywhere in the world. But there are still problems and uncertainties with the Internet's use in business. For example, many are worried about security aspects: how safe is it really to buy things over the Internet? And who in the final analysis is going to benefit most? Will it be big, predominantly American companies? Will the Internet end up extending the power of the world's richest economy?