Details

30 mins, 2012

What’s the difference between a leader and a manager? What kinds of managers are there? What are the problems of managing in the real world?

INTRODUCTION 14 mins
Leaders and managers are not the same thing – leaders have extra qualities. Leaders need to be good at motivation and managing style. There are different management styles, too: autocratic, democratic, laissez-faire and paternalistic. But what are “Theory X” and “Theory Y” managers? Are “people-oriented” managers better than “task-oriented” managers? And what about useless managers?

CASE STUDY 14 mins
Stephen Maynard, boss of manufacturing company Blakeway, has been good at buying up failing companies and turning them round – but what kind of a manager is he? Is he good with people? How does he see himself? How do his colleagues and his employees see him?

PLUS: Two case studies of managers in action in very different companies – food company General Mills UK and the Centor insurance company.

Key Topics

• Leaders
• Managers
• Autocratic Managers
• Democratic Managers
• Laissez-Faire Managers
• Paternalistic Managers
• Theory X And Y Managers