A Guide To Consumer Rights
27 mins, 2001 Three lively scenarios illustrate customer’s rights and explain the laws which apply. I WANT MY MONEY BACK: Barney takes a faulty vacuum cleaner back to the shop. He wants his money back. But the shop say they only need to repair it. Is this true? THE EXTORTIONATE KITCHEN: Mrs Keating buys a… Read more »
Health & Safety In The Office
34 mins, 1999 People usually think factories and building sites are the most dangerous places to work, but the modern office presents new hazards. The appearance of call centres means that hundreds of people now work under constant pressure in huge, open plan offices. Offices now resemble factories. Stress is endemic. Sick building syndrome, “hot… Read more »