Computers In Accounting
29 mins, 2002 Dave Nellist presents a lively explanation of accounting systems and what they do. Bill Brookman Productions is a small street-theatre company. They use Sage software for their accounts. The basic elements of sales, purchase and nominal ledgers are explained, including invoicing. The film also looks at the accounting systems at Clinton Cards… Read more »
How A Factory Works
30 mins, 2001 How does a factory work? This describes how Leisure Consumer Products makes its cookers. Production at LCP starts with the design for the product, in which appearance and healthy eating are the key considerations. Manufacturing begins with batch production as sheet metal is formed into batches of key components. In the assembly… Read more »
A Guide To Consumer Rights
27 mins, 2001 Three lively scenarios illustrate customer’s rights and explain the laws which apply. I WANT MY MONEY BACK: Barney takes a faulty vacuum cleaner back to the shop. He wants his money back. But the shop say they only need to repair it. Is this true? THE EXTORTIONATE KITCHEN: Mrs Keating buys a… Read more »
Systems In A Hotel
27 mins, 2000 This demonstrates the systems in a large hotel. The hotel’s booking system shows the rooms available and helps maximise income from the rooms, discounting prices when things are quiet. For each guest the system records a guest history, with details of their likes and dislikes. When a guest feels a room is… Read more »
Systems In A Cinema
27 mins, 2000 How do cinemas use information technology? We compare two very different examples. The huge Film Works multiplex, in Manchester, has its own web-site. The much smaller Gate cinema, in London, uses e-mails to keep in touch with its customers but otherwise has much more limited IT. The Gate still issues tickets manually,… Read more »
Motivation Decisions
25 mins, 2000 Four case studies of staff in sales, administration and support roles. Their motivational problems challenge the viewer to work out what’s gone wrong. What, if anything, could improve their situations? 1 – Top salesman Francis – does he want more money or more respect? 2 – Why is Parminder struggling at work?… Read more »
Marketing On The Web
28 mins, 2000 How are companies using the web to market their wares? This looks at two very different firms: giant bookseller, WH Smith Online, and specialist wine dealer, Madaboutwine. It’s estimated there is a website for everyone on the planet, so companies have to target who they want to visit them. A prime target… Read more »
What Is Motivation?
27 mins, 1999 What motivates people to work? Money? A sense of achievement? Would you work if you didn’t have to? This is a guide to motivation in theory and practice. The video explains the classic theories of Maslow and McGregor, and looks at how companies have tried to manage workers from Ford’s production line… Read more »
Health & Safety In The Office
34 mins, 1999 People usually think factories and building sites are the most dangerous places to work, but the modern office presents new hazards. The appearance of call centres means that hundreds of people now work under constant pressure in huge, open plan offices. Offices now resemble factories. Stress is endemic. Sick building syndrome, “hot… Read more »
The Great IT Horror Story
31 mins, 1999 This film tells the story of how a computer project drove one company almost to bankruptcy. Comic distributor Craven Books bought a new IT system with the aim of improving its efficiency. But the system was over-ambitious – they went for the “big-bang” approach. The result: disaster. Craven lost many customers. It… Read more »
Personnel Decisions
34 mins, 1998 Three companies grapple with thorny “people” problems. The viewer is left to work out their own solutions. 1. Unfair dismissal: A boss tells a receptionist off for “being lippy”. The receptionist sues for unfair dismissal. Should the firm take the case to court? 2. Sexual harassment: Debbie claims she’s being sexually harassed…. Read more »
Business Systems
28 mins, 1998 The video demonstrates how a firm’s information systems work through a lively, dramatised case study, set in the backstabbing world of the Comtex copier company. Systems examined include invoicing, email and customer database. Comtex boss Tony Spence wants “push-button” efficiency, but things don’t go to plan.