Details

25 mins, 2000

Four case studies of staff in sales, administration and support roles. Their motivational problems challenge the viewer to work out what’s gone wrong.

What, if anything, could improve their situations?

1 – Top salesman Francis – does he want more money or more respect?

2 – Why is Parminder struggling at work? Is she being harassed?

3 – Patrick complains he hasn’t got a desk — but is there a deeper problem?

4 – Debbie’s started making “silly mistakes” – is it because she’s afraid of the new system the management are bringing in?